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‎07-30-2016 01:49 AM

HP Recommended
Product: HP CQ2700ED
Operating System: Microsoft Windows 7 (64-bit)

All they information on this PC is lost (including the OS Windows 7).

I would like to use this PC again but that means installing a new OS and drivers. (The recovery partition is also gone...)

 

Where can i download the original OS? I still have the serial number.

Where can i find the technical specifications on the motherboard, networkadapter, video etc?

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-30-2016 07:20 AM

HP Recommended

Hi,

 

You can review your PC's product specifications at this link.

 

The other specs on factory installed components can be reviewed here.

 

HP is not providing an option to purchase a set of Recovery discs for the product but the original factory installed software is available here.

 

 

You could try the following sites to see if a Recovery Kit is available:

 

Restore disks

 

Computer Surgeons

 

Best2Serve

 

The last option is to purchase and install an OEM copy of Win 7. Then install software from the previous link above.

 

Jay

 

 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-30-2016 07:20 AM

HP Recommended

Hi,

 

You can review your PC's product specifications at this link.

 

The other specs on factory installed components can be reviewed here.

 

HP is not providing an option to purchase a set of Recovery discs for the product but the original factory installed software is available here.

 

 

You could try the following sites to see if a Recovery Kit is available:

 

Restore disks

 

Computer Surgeons

 

Best2Serve

 

The last option is to purchase and install an OEM copy of Win 7. Then install software from the previous link above.

 

Jay

 

 

Was this reply helpful? Yes No
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