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‎09-26-2017 02:53 PM

HP Recommended
Product: H8-1455 Envy Desktop
Operating System: Microsoft Windows 10 (64-bit)

When I upgraded to Win 10. my Hauppauge TV tuner stopped working. Just see a blank screen. Driver is loaded and running. Has a working driver ever been provided for Win 10 and how can I access that? Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-27-2017 12:21 PM

HP Recommended

@makinamotze

 

You should have luck on the Hauppage site.  However, you will have to pay a fee.

HP ENVY 6055, >Custom PC - Z690, i9-12900K, 32GB DDR5 5600, quad NVMe drives 4K screen, NVIDIA 3080 10GB

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3 REPLIES 3

‎09-26-2017 08:20 PM - edited ‎09-26-2017 08:26 PM

HP Recommended

Hi,

 

Try re-installing the original W8 driver for Hauppauge.  If no joy, then try the Hauppauge site. 

 

You are dealing with a nearly 5 year old driver. Do you still have the original CD?

HP ENVY 6055, >Custom PC - Z690, i9-12900K, 32GB DDR5 5600, quad NVMe drives 4K screen, NVIDIA 3080 10GB
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‎09-27-2017 12:18 AM

HP Recommended

Thanks for the reply. The driver was pre-installed on the system, and is currently still installed. I've had no success on the Hauppage site. If I recall correctly, when I upgraded to Win10, there was a notice that there was an issue with the Hauppage hardware not being supported. I've had no luck on the HP site as well.

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‎09-27-2017 12:21 PM

HP Recommended

@makinamotze

 

You should have luck on the Hauppage site.  However, you will have to pay a fee.

HP ENVY 6055, >Custom PC - Z690, i9-12900K, 32GB DDR5 5600, quad NVMe drives 4K screen, NVIDIA 3080 10GB
Was this reply helpful? Yes No
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