• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎07-22-2024 03:36 AM

HP Recommended
Product: HP Compaq 8200 elite SFF
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone, I am new to this community and starting to look for some solutions through my Compaq 8200 Elite pc. My problem is when I try to install a Win10 on my Compaq 8200 Elite pc there is a audio problem that when I plugged my headphones, there is this distortion sound that is very irritating, I tried several options and methods around here but it didn't work, Is there any method that I can learn like degrading the sound device or something else? Thank you in advance for those who will help. Cheers! 

Category:
1 REPLY 1

‎07-22-2024 06:53 AM

HP Recommended

Hi:

 

If your PC has the onboard Realtek audio and not an add on sound card, see if the W10 Realtek audio driver from the HP 800 G1 PC resolves the problem for you.

 

I have two 8200 Elite CMT's (both running W11 now), but I used that driver on W10, and it still works on W11 as well.

 

HP EliteDesk 800 G1 Small Form Factor PC Software and Driver Details

 

That would be the only suggestion I can offer.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.