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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
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- Heat sink gor hp touchsmart

Create an account on the HP Community to personalize your profile and ask a question
12-21-2020 01:37 PM
I reviewed your post and I understand that the heatsink copper is broken.
Don’t worry, I assure you I will try my best to get this sorted.
I don’t think it is a good idea to cover it with tape. It is better to replace the heatsink. I recommend you contact support and they will assist you with the available service options for your computer.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee