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HP Recommended
HP-ALL-IN-ONE-24-dp0xxx
Microsoft Windows 10 (64-bit)

For HP all in one, Hello Face sign-in can not detect compatible camera

1 REPLY 1
HP Recommended

@ppeters2009Welcome to HP Community!

 

I understand that Hello Face sign-in can not detect a compatible camera.

 

Try updating the computer, this will install the latest updates -

 

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 Install updates using HP Support Assistant

  1. In the search box, type, and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

Please refer to the below link to troubleshoot the issue.

 

 

https://support.hp.com/in-en/document/c05873680

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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