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HP Recommended
911502-001
Microsoft Windows 10 (64-bit)

I have a keyboard that has a tear in the clear silicone "spring" (or spring protector) under one of the keys, causing it to frequently fail to register the keystroke.  I have another similar keyboard, a 803181-001 (without the smartcard reader) that I can sacrifice and rob parts from.   I'd like some help fixing that tear so the keystrokes will register correctly, and I'm pretty handy with hands-on repair work and have a good number of tools.  I'm thinking I should be able to take the silicone piece from the sacrificial keyboard and replace the torn silicone, but I like some guidance before I do it.  Mostly, I don't see how the silicone is attached, or how to remove it.  Any ideas?

1 REPLY 1
HP Recommended

@wilburt Welcome to HP Community!

 

Please provide the correct model number. So, that we can provide you an appropriate solution.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

http://support.hp.com/us-en/document/c03754824

 

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