-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Help with video card update.

Create an account on the HP Community to personalize your profile and ask a question
12-19-2019 05:16 AM
I have Omni 200-5310 and NVIDIA GeForce G210 VGA adapter. When upgrading faced with the problem of replacing the video card on the NVIDIA Quadro K1100M according to the standard which should be suitable, is there any solutions? When enabled, NVIDIA Quadro K1100M screen is not responding, and the device emits 2 short and 1 long signal. Tried to find a new BIOS, but to no avail. Can tell me how to fix it, maybe something to disable on the motherboard, or a different BIOS? Intel Core i5-760 2.8GHz, Samsung 840 EVO SSD, 6 gb ddr3.
Thank you.
12-21-2019 03:13 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Have you tried with Old graphic card to check computer boots to desktop?
- Have you tried with the different graphic card?
- What happens when you start your computer?
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee
12-22-2019 12:04 AM
Yes tried, with an old card everything is started. And at start from new the display does not react and a constant signal 2 short, 1 long. It seems to me that the matter is BIOS, but to find a newer suitable version does not work, maybe You have a solution? More a new BIOS or modified either same regulation on modification, such sense of that he blocks launch with unknown him video cards.
12-22-2019 06:53 AM
12-22-2019 09:26 AM
This version of BIOS I have already is worth and he older video cards that I have been arguing put. As I heard in some BIOS there is white list and devices which there there is no not will work, me seems this this situation. Help this as the correct, to disable this check or change the BIOS. Thanks.
12-23-2019 08:11 AM - edited 12-23-2019 08:25 AM
@victor282
Thank you for posting back.
Let's try this:
Turn off the computer, and then connect the power cord.
Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
Click here: https://support.hp.com/in-en/document/c02693833 to know more about Recovering the BIOS (Basic Input Output System)
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
12-24-2019 12:34 AM
Я следовал этой инструкции, но результатов нет никаких, комбинации клавиш не работают(со старой видеокартой продолжается нормальная загрузка Windows, а с новыми предыдущими сигналами BIOS). У вас есть возможность уточнить возможные проблемы совместимости этого оборудования и их решения для этой конфигурации и видеокарты NVIDIA Quadro k1100m, это идеально и понятно, что питание приходит, так как чипы теплые, но почему bios выдает сигнал об ошибке и как это исправить я не понимаю. Помоги мне.
12-24-2019 07:53 AM
If you prefer to post your question in your preferred language,
see the below options that are available.
German: HP Kundenforum: https://h30492.www3.hp.com
Spanish: Foro de Usuarios de HP: https://h30467.www3.hp.com
French: Forum des utilisateurs : https://h30478.www3.hp.com
Portuguese: Fórum dos usuários HP: https://h30487.www3.hp.com
Chinese HP: https://h30471.www3.hp.com
KoreanHP:: https://h30491.www3.hp.com
Alternatively, please feel free to post a revised message in English.
If you would like to thank me for my efforts to help you,
feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on the "Accept as Solution" button.
Have a great day!
12-24-2019 09:05 AM
I followed this instruction, but there are no results, the key combinations do not work(with the old video card, the normal boot of Windows continues, and with the new previous BIOS signals). You have the opportunity to clarify the possible compatibility problems of this equipment and their solutions for this configuration and the NVIDIA Quadro k1100m graphics card, physically fits perfectly, just as the power comes, since the chips are warm, but why the bios gives an error signal and how to fix it I do not understand. Help me.
12-25-2019 05:57 AM
Thank you for the update.
In that case, I would suggest you contact our phone support.
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Have a nice day!!