• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

HP Recommended
OMEN 30L Desktop - GT13-0024

Hello, I have an HP OMEN 30L GT13-0024 with motherboard SSID 87C3 and BIOS version F.32.

My AMD TPM firmware version is 3.90.0.5. Activision has identified AMD TPM firmware versions matching 3..0. as incompatible with Call of Duty's security attestation requirements.

My BIOS is already updated to the latest version listed on HP's website, but I am still failing the attestation check.

Is there a newer BIOS or AMD fTPM firmware update available for my exact model that resolves this compatibility issue?

1 REPLY 1
HP Recommended

Hi:

 

Unfortunately, according to this document from HP, they will not be releasing a BIOS update for the PC model series listed in that document to fix the AMD fTPM firmware attestation issue for that motherboard SSID.

 

HP AMD platforms with ASP fTPM - TPM Attestation failure | HP® Support

 

  • OMEN Desktop PC 30L GT13-0xxxa

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->