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HP ENVY x360 Laptop - 15m-ed0023dx

Who do I contact about my hp 360 envy laptop breaking at the hinges and now my screen is cracked

1 REPLY 1
HP Recommended

I hate to bear bad news, but if you are out of warranty, the cost will be out of pocket.

 

If you are still in warranty, start a request for warranty repair. See the hyperlink below.

Click on Warranty & Repair and follow the instructions.

https://support.hp.com/us-en/product/details/hp-envy-15m-ed0000-x360-convertible-laptop-pc-series/mo...



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