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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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I placed the new graphics card on the white socket and it wasn't spinning at all. Why is that happening?
It has 3 exit ports do you have to use all 3 or you can use only one?
Can someone help me?
Also when I placed the GPU in the white slot the computer went black what can I do to fix this issue?
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Does the card have a PCIe connector requirement?
What is the brand and part number of the video card?
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You are misunderstanding what I asked you.
There are PCIe slots, x1, X4 and x16 on motherboards. PCIe slot designations show how many PCIe lanes are available.
Video cards always fit in a PCIe x16 slot on a motherboard.
There can also be PCIe headers on the top edge generally of video cards, or not, which require additional power other than from the PCIe slot.
That means a video card with any real power, as in 8GB or higher requires a separate power connecter (PCIe) cable to be connected from the PC's PSU.
GT 740 video cards do not have additional PCIe power requirements.
Take a read of some HP threads found in my online search. See the hyperlink below.
Moving the motherboard to a larger case
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