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HP Recommended
HP Z8 G4 RCTO Base Model Workstation

Hello all,

I was installing a new CPU for my Z8 G4 when I happened to drop the whole heat sink. One of the corners struck in the middle of the CPU socket and completely ruined it.

 

I figure that I need to replace the system board in order to get my computer running again.

The warranty has expired and would not cover such things anyways. However, I happen to have an insurance against such accidents. For this reason, I would need to have some kind of official price for the system board.

I am in Finland, so some tips of how I can find an official European distributor of spare parts, and their prices for a Z8 G4 system board would be appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I found a solution for my problem:

First I needed to go the the
https://partsurfer.hp.com/partsurfer/

I put in my product number, then I got a list of all possible parts for my variant of the Z8 G4 workstation.
With this site, I could only order to a US address but I made a note of this part number for the system board: "914281-601"


Second, I went to the following site:
https://parts.hp.com

I selected my location, in the upper part of the website to Finland. Then I fed in the part number, that I got from the other site, that is "914281-601" and I was able to get to a page where I could create an order and get an official price quote for the system board:

 

Note that it was necessary to first go the partsurfer site because I could not find the system board based on the product number if I went directly to the parts.hp.com site.

View solution in original post

1 REPLY 1
HP Recommended

I found a solution for my problem:

First I needed to go the the
https://partsurfer.hp.com/partsurfer/

I put in my product number, then I got a list of all possible parts for my variant of the Z8 G4 workstation.
With this site, I could only order to a US address but I made a note of this part number for the system board: "914281-601"


Second, I went to the following site:
https://parts.hp.com

I selected my location, in the upper part of the website to Finland. Then I fed in the part number, that I got from the other site, that is "914281-601" and I was able to get to a page where I could create an order and get an official price quote for the system board:

 

Note that it was necessary to first go the partsurfer site because I could not find the system board based on the product number if I went directly to the parts.hp.com site.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.