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I think my power supply or maybe the motherboard is dead. I can't find a way to easily do a paperclip test to see if the power supply works. The type of I have is 

HP DPS-500AB-32A

https://www.cpumedics.com/hp-dps-500ab-32a-500w-80-gold-efficiency-power-supply-for-hp-envy-795-pavi...

 

As noted in that it has no 24 pin. It has 
(1) 7-Pin Inline (3")
(2) 4-Pin 12V Connector (17.5" & 28.5")
(1) 6-Pin PCI-E Connector (19.5")
(1) 8-Pin (6+2) (19.5")

1 REPLY 1
HP Recommended

Hi @crua9,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To get the answer to this question, we have limited support boundaries in the support community as of now.
I would request you to reach out to our phone support.

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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