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- Desktop Hardware and Upgrade Questions
- How do I add more RAM

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09-17-2024 12:02 PM
Product name : HP All-in-One Desktop 24-cb1xxx
Only has 8gb of RAM built in. I would like to add more RAM and I dont know how to find out what is the max I can add and more importantly HOW to add it (I dont see any slots). Thank you so much!
09-17-2024 12:18 PM
Hi @Sharona80
please indicate the complete model or product number (SKU) that has this form ASDFG#ABC.
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09-17-2024 02:36 PM
You currently have 2 slots occupied by 8 GB (1x8), Supports 32 GB (2x16) of 1.2 volt DDR4-3200 ram. if you want to keep the current memory you can have 24 GB
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09-17-2024 02:47 PM
Thank you so much for your reply but as someone who is technologically challenged, I dont understand what my next steps are. What do I need to buy and where/how do I install it? My computer is crashing often when Im using video conferencing and telehealth plattforms.
09-17-2024 02:52 PM
These are not easy devices to open, if you do not have the knowledge for this it is better to take them to a trusted technician and buy the memory modules first.
About your other problem this is already part of another query and it is recommended to open a new thread.
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.