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HP Recommended
Microsoft Windows 11

Product name : HP All-in-One Desktop 24-cb1xxx

Only has 8gb of RAM built in. I would like to add more RAM and I dont know how to find out what is the max I can add and more importantly HOW to add it (I dont see any slots). Thank you so much!

5 REPLIES 5
HP Recommended

Hi @Sharona80 

 

please indicate the complete model or product number (SKU) that has this form ASDFG#ABC.

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HP Recommended

product number 577F5AA#ABA

HP Recommended

You currently have 2 slots occupied by 8 GB (1x8), Supports 32 GB (2x16) of 1.2 volt DDR4-3200 ram. if you want to keep the current memory you can have 24 GB

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
HP Recommended

Thank you so much for your reply but as someone who is technologically challenged, I dont understand what my next steps are. What do I need to buy and where/how do I install it? My computer is crashing often when Im using video conferencing and telehealth plattforms.

HP Recommended

These are not easy devices to open, if you do not have the knowledge for this it is better to take them to a trusted technician and buy the memory modules first.

 

About your other problem this is already part of another query and it is recommended to open a new thread.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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