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HP Recommended
HP Envy Notebook
Microsoft Windows 10 (64-bit)

I'm trying to change the color of the backlit keys on my HP Envy Notebook, how would I go about doing so, is there a software for it?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Matt_G1,

 

reviewed the post comprehensively. II thank you for your great response. You've displayed infinite patience, fabulous skills coupled with an indefatigable spirit to resolve the issue. Kudos to you for a job well done. It has been an absolute privilege to have shared this platform with you and to work with you. 🙂

 

It is fabulous to have worked with you and to share this platform with you. You've shown uncanny skills and profound technical expertise to resolve it. It is greatly appreciated. 🙂 Trust me I've done all I can to help you here. It has been an absolute privilege to have worked with you and to share this platform. 🙂

 

I did some research and managed to pull up the service manual for this computer. Please check this link: http://hp.care/2sFgEap So it looks like the computer came with a standard backlit keyboard but does not have the necessary hardware to change its backlight color. Please refer pages 4, 9,10 and 11 from this document. Hope this answers your question.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

Do take care, stay healthy, keep smiling big and do have a blessed year ahead. 🙂

DavidSMP
I am an HP Employee

View solution in original post

7 REPLIES 7
HP Recommended

Hi @Matt_G1,

 

 

Good Day. Thank you for taking an interest in the HP community. I understand that you require assistance with changing the backlight color of the Envy keyboard, I will be really glad to assist you here. 🙂

Fabulous description and superb diagnosis of the issue before posting. Kudos to you for that. 🙂

First off, to assist you better, I would require more information regarding this:

  • Please provide the complete model# and product# of the computer to assist you better.
  • Never disclose the Serial number of the computer on a public platform.
     
  • Please note that not all notebook models go with this feature of changing the backlight color of the keyboard. Only select notebook have that option embedded and it is a combination of hardware and software.
  • This computer of yours should have the compatible hardware for it to change the keyboard backlight. Otherwise, it cannot be done.
  • That is why I would require the complete model# of the computer to check the product specifications and the service manual for it. I have been candid about it without beating around the bush only keeping your best interest in mind.

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a superb week ahead. 🙂

 

 

DavidSMP
I am an HP Employee

HP Recommended

@DavidSMP

 

Thanks for the response this is everything I look for when I need to get a issue solved, you gave me the information that I had to give you, so here it is.

 

My Product#: W0U94AV

My Model#: W0U94AV

 

Thanks for responding.

HP Recommended

Hi @Matt_G1,

 

reviewed the post comprehensively. II thank you for your great response. You've displayed infinite patience, fabulous skills coupled with an indefatigable spirit to resolve the issue. Kudos to you for a job well done. It has been an absolute privilege to have shared this platform with you and to work with you. 🙂

 

It is fabulous to have worked with you and to share this platform with you. You've shown uncanny skills and profound technical expertise to resolve it. It is greatly appreciated. 🙂 Trust me I've done all I can to help you here. It has been an absolute privilege to have worked with you and to share this platform. 🙂

 

I did some research and managed to pull up the service manual for this computer. Please check this link: http://hp.care/2sFgEap So it looks like the computer came with a standard backlit keyboard but does not have the necessary hardware to change its backlight color. Please refer pages 4, 9,10 and 11 from this document. Hope this answers your question.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

Do take care, stay healthy, keep smiling big and do have a blessed year ahead. 🙂

DavidSMP
I am an HP Employee

HP Recommended

@DavidSMP


Thank you for replying, Although I'm saddened that I cannot change the colors of my backlit keyboard, I appreciate that you helped me, next time I'll just do more research on the computer I'm getting, anyways thank you.

HP Recommended

Hi @Matt_G1,

 

 

I thank you greatly for accepting this as a solution. We really worked as a team to crack it. It was a tough nut to crack. 🙂 I am astonished by your computer skills and levels of technical expertise. It indeed has been a genuine pleasure to share this platform with you. 🙂

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

 

Do have a splendid year ahead. 🙂

DavidSMP
I am an HP Employee

HP Recommended

Please advise if i am able to change the color of the light under the keyboard (back lit) of my hp envy 17m-ce1013dx and if I am able please advise on how to proceed. 

Thank you,

winmac01

HP Recommended

@winmac01
Thank you for posting on the HP Support Community.

 

To get the answer to this question, this option is not available for your computer. 

It's only available with hp gaming computers. Click here: https://store.hp.com/app/tech-takes/turn-keyboard-lighting-on-off How to Turn Keyboard Lighting On / Off.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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