• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Envy TE01-0014
Microsoft Windows 10 (64-bit)

I see 8 USB ports on my PC.

The Start/Device Manager/Universal Serial Bus controllers shows four items:

  • Intel(R) USB 3.1 eXtensible Host Controller
  • USB Composite Device  
  • USB Composite Device  
  • USB Root Hub (USB 3.0)

What do these items mean?

How do I identify which ports are on each controller? 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

There isn't much information available online regarding what you want to know.

 

Here is the link to the product specs for your model PC.

 

https://support.hp.com/us-en/document/c06441496

 

It lists the available ports and if you click on the motherboard specs link it lists the front and rear USB ports.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

There isn't much information available online regarding what you want to know.

 

Here is the link to the product specs for your model PC.

 

https://support.hp.com/us-en/document/c06441496

 

It lists the available ports and if you click on the motherboard specs link it lists the front and rear USB ports.

HP Recommended

Although the link you provided was helpful, I don't know if the information is reliable.

It shows a different layout of items on the front than on my PC. If the layout is wrong, could the specs be wrong?

What does "HP Envy TE01-0014 " mean if there's so many versions? If they change something like the layout, why don't they assign a version, like TE01-0014 v3?

 

Why shouldn't I be able to drill down in the USB controllers to see the actual USB ports properly identified by number?

It would show properties like 2.0, 3.0, 3.1 etc.

And if the port is being used, why can't it show that? e.g "keyboard", "speaker", "drive"?

 

HP Recommended

Unfortunately, I have provided the only information I could find.

 

Since I don't work for or represent HP, I suggest you contact HP customer service at the phone number below, and see if one of their reps can answer the questions you have.

 

1 (866) 724-8600

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.