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- How do I know the type of each USB port on the HP computer?

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02-01-2020 02:49 PM
I see 8 USB ports on my PC.
The Start/Device Manager/Universal Serial Bus controllers shows four items:
- Intel(R) USB 3.1 eXtensible Host Controller
- USB Composite Device
- USB Composite Device
- USB Root Hub (USB 3.0)
What do these items mean?
How do I identify which ports are on each controller?
Solved! Go to Solution.
Accepted Solutions
02-01-2020 03:03 PM
Hi:
There isn't much information available online regarding what you want to know.
Here is the link to the product specs for your model PC.
https://support.hp.com/us-en/document/c06441496
It lists the available ports and if you click on the motherboard specs link it lists the front and rear USB ports.
02-01-2020 03:03 PM
Hi:
There isn't much information available online regarding what you want to know.
Here is the link to the product specs for your model PC.
https://support.hp.com/us-en/document/c06441496
It lists the available ports and if you click on the motherboard specs link it lists the front and rear USB ports.
02-02-2020 09:23 AM
Although the link you provided was helpful, I don't know if the information is reliable.
It shows a different layout of items on the front than on my PC. If the layout is wrong, could the specs be wrong?
What does "HP Envy TE01-0014 " mean if there's so many versions? If they change something like the layout, why don't they assign a version, like TE01-0014 v3?
Why shouldn't I be able to drill down in the USB controllers to see the actual USB ports properly identified by number?
It would show properties like 2.0, 3.0, 3.1 etc.
And if the port is being used, why can't it show that? e.g "keyboard", "speaker", "drive"?
02-02-2020 09:27 AM
Unfortunately, I have provided the only information I could find.
Since I don't work for or represent HP, I suggest you contact HP customer service at the phone number below, and see if one of their reps can answer the questions you have.
1 (866) 724-8600