• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
HP Recommended
HP Pavilion All-in-One - 24-k0106d

I bought 2.0TB PCIe 4.0 NVMe M.2 2280 SSD and replace the original 512GB NVme SSD. The problem is my PC cannot detected the SSD. Can anyone share how to resolve if any?

My PC SPecification:

Intel® Core™ i7-10700T (2.0 GHz base frequency, up to 4.4 GHz with Intel® Turbo Boost Technology, 16 MB L3 cache, 8 cores)

10th Generation Intel® Core™ i7 processor

16 GB DDR4-2933 SDRAM (2 x 8 GB)

  • HP name: Brighton
  • SSID: 86ED
  • Intel H470
  • One M.2 socket 1, Key E, 2230 type for WLAN and Bluetooth
  • One M.2 socket 3, Key M, 2280 type for SSD (PCIe x4 or SATA x1)

Edit#2

At last I can confirm the SSD is recognised by the system when I ran system diagnostics via usb HP uefi diagnostics tool.

however when I try to reboot using HP recovery usb, blue screen with NTFS DISK 

 

A61E46C6-BF8E-49D1-9C8C-D5E537900552.jpeg

how to resolve this issue, I think that recovery window cannot use anymore due to ssd replacement. It is true 

70C73CB2-9894-4661-BF56-38363E1BEEBE.jpeg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Resolved

1. Update BIOS via USB bootable - download file Official HP® Drivers and Software Download | HP® Customer Support

2. Check if SSD is ok and can be detected by the PC - Use HP UEFI diagnostic tool bootable USB download file above link also.

3. If ok, then windows can be installed. The key is HP recovery USB drive cannot be use anymore since we replace the SSD, the key is not the same anymore. Need to do clean installation.

4. Prepare your USB window installation media - Download Windows 10 (microsoft.com)

5. Before installing the windows on new SSD, BOIS secure boot to set to disable.

6. DONE.

 

Since I have only one PC then I prepare the above before replacing new SSD

shamsul1973_0-1678561634558.png

 

 

View solution in original post

1 REPLY 1
HP Recommended

Resolved

1. Update BIOS via USB bootable - download file Official HP® Drivers and Software Download | HP® Customer Support

2. Check if SSD is ok and can be detected by the PC - Use HP UEFI diagnostic tool bootable USB download file above link also.

3. If ok, then windows can be installed. The key is HP recovery USB drive cannot be use anymore since we replace the SSD, the key is not the same anymore. Need to do clean installation.

4. Prepare your USB window installation media - Download Windows 10 (microsoft.com)

5. Before installing the windows on new SSD, BOIS secure boot to set to disable.

6. DONE.

 

Since I have only one PC then I prepare the above before replacing new SSD

shamsul1973_0-1678561634558.png

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.