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‎03-03-2024 11:09 PM

HP Recommended

Hello I am trying to contact HP support for warranty information on my HP SSD, I can only get to the part where it asks for the serial number and after entering the S/N on the back of the box it says "Please enter a valid serial number" and I am not able to move forward to contact anyone. 

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1 REPLY 1

‎03-05-2024 02:13 AM

HP Recommended

Hi @TJones1056,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To get the warranty support, I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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