11-29-2019 01:38 PM
Is there a way to dissemble a hp wireless keyboard to clean it inside?
I have been using a wireless keyboard for 2 years that came with my Envy 27inch All-in-one, but it types the wrong button or two different letters.
I guess something went wrong when I wiped the keyboard with a wet tissue.
There is no screw outside, so I don't know how to open it. Anyone knows how to open it?
12-02-2019 02:22 PM
Welcome to HP support community.
This seems to be a hardware issue.
I request you to talk to HP support.
They might have multiple options to help you with this.
- Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
- Select the country.
- Enter the serial of your device.
- Select the country from the drop-down.
- Click on "Show Options".
- Fill the web-form. A case number and phone number will now populate for you.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
I am an HP Employee