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Paul_Lee
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Message 1 of 2
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How to dissemble wireless keyboard for HP Envy All-in-one?

HP Recommended
HP Envy All-in-one 27inch
Microsoft Windows 10 (64-bit)

Is there a way to dissemble a hp wireless keyboard to clean it inside?

I have been using a wireless keyboard for 2 years that came with my Envy 27inch All-in-one, but it types the wrong button or two different letters.

I guess something went wrong when I wiped the keyboard with a wet tissue.

There is no screw outside, so I don't know how to open itimage0.jpegimage1.jpeg. Anyone knows how to open it?

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sandytechy20
HP Support Agent
HP Support Agent
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@Paul_Lee.

 

Welcome to HP support community.

 

This seems to be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

Sandytechy20
I am an HP Employee

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