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- How to get FlexIO Thunderbolt3 V3 to work?

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01-11-2024 01:56 AM - edited 01-11-2024 08:20 AM
Hello!
I am trying to install a Thunderbolt 3 V3 FlexIO card in a Elite Mini 800 G9 computer. After installing the card, I get the following error message at post:
"TbtNvmDrvHrCtor: PCI device is not found!, status=Not Found"
"Failed to create a device context for the host."
The computer keeps rebooting with this message.
I have removed the card and updated BIOS from 02.11.01 to 02.12.02, but that didn't make any difference. As soon as the card is reinstalled in the computer the problem returns. I have tried two different adapters. Same issue.
Please advice.
01-11-2024 05:59 AM
On the page for that device, it states:
I'm not an HP employee.
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02-15-2024 05:14 AM
The Thunderbolt card is now working for me.
I've done two things, so unfortunately I can't say which one led to success.
1. press and hold the power button for at least 15 seconds.
2. press F3 several times before the error message appears.