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- How to open HP Envy 27 All-in-one b021

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01-31-2019 01:27 AM
01-31-2019 04:40 AM
True.
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type msinfo32 Line 9
System SKU: N6K07EA#ABU
Please do not post Serial Numbers.
It could be the
HP ENVY All-in-One - 27-b021
OR
HP ENVY Curved All-in-One - 34-b021
both match to what you posted.
01-31-2019 04:48 AM
Customer support for repairs
If your computer needs to be repaired or to have parts replaced, you have two choices:
● You can easily replace many of your computer parts that are considered consumer replaceable. This is
the fastest method of repair, because many times HP can send the part directly to your home or
business in a few days. (This option may not be available in all countries or regions.)
● If a repair is necessary, HP support will make arrangements to repair your computer.
These services are covered during the warranty period.
There are some limitations and exclusions to the warranty (as well as some important details), which are described in the
HP Worldwide Limited Warranty and Technical Support guide.
Before upgrading your hardware
If you intend to upgrade any of your hardware, do it only after you set up your new computer. For instructions
on setting up your computer, see the Setup Instructions or Quick Setup
poster or
Getting to know your computer on page 3. If you have any problems setting up your system and turning it on, immediately contact HP support using the procedures given earlier in this chapter. This must be done first before attempting to upgrade your system.
By breaking the security seal on the back of the computer, you confirm that the computer was working properly before you attempted to upgrade your system. After the security seal has been broken, your computer is then, to the extent allowed by local law, covered under the terms and conditions listed in the
HP Worldwide Limited Warranty and Technical Support.