• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎12-21-2019 05:46 AM

HP Recommended
Product: hp ENVY Desktop 795-020
Operating System: Microsoft Windows 10 (64-bit)

how to upgrade ram

 

2 REPLIES 2

‎12-21-2019 10:42 AM - edited ‎12-21-2019 11:36 AM

HP Recommended

Hi

please give us product number

if this :3LA23AA

https://support.hp.com/us-en/product/hp-envy-795-0000-desktop-pc-series/19390486/model/21984424/docu...

  • Amount: 12 GB
  • Speed: PC4-21300 MB/s
  • Type: DDR4-2666

Berks motherboard specifications.

 

  • Dual channel (2 DIMMs per channel) memory architecture
  • Four DDR4 UDIMM (288-pin) sockets
  • Supports PC4-21300 (DDR4-2666)
  • Supports 4 GB and 8 GB DDR4 UDIMMs
  • Supports up to 4 GB on 32-bit systems
    note:
    32-bit systems cannot address a full 4.0 GB of memory.
  • Supports up to 32 GB (unbuffered) and 64GB unbuffered (with 16GB DIMMs) on 64-bit computers.

try scan for help :

Welcome to Crucial USA

 

https://support.hp.com/us-en/product/hp-envy-795-0000-desktop-pc-series/19390486

 

Possible not the same but can help

https://www.supportvideos.ext.hp.com/detail/video/5977582149001/how-to-replace-the-memory-module-s-o...

 

 

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No

‎12-21-2019 11:22 AM

HP Recommended

If your system is the HP ENVY Desktop - 795-0020, It has 12gb of ram. If you are looking to upgrade your ram you will have to install more. The ram slots are located on the motherboard inside the computer.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.