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‎05-25-2018 08:07 AM

HP Recommended
Product: Elite 7100
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I cant upragde lastest BIOS version 6.18.

 

I have 5.15 but ı downloaded first 5.19 version and ı uprade that version with no problem. But ı need to upgrade lastest version. 6.18 version have problem saying wrong bios. How can ı fix this ?

6 REPLIES 6

‎05-25-2018 10:22 AM

HP Recommended

@nailtlgl,

What are the chronological events of this machine?

That model has had a long life, first issued with WIN XP thru WIN 7.  The BIOS released you mentioned are all listed with WIN 7. 

1) What was the OS when you got it?

2) What was the OS when you installed 5.19

 

Why do you state you need 6.18? 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎05-25-2018 11:49 AM

HP Recommended

My OS Windows 10 Pro. I was updated 5.19 on Windows 10.

 

Becouse ı upgrade RAM. BIOS seem all RAM's but Not 8 Gb. Saying have 6 Gb RAM. But system see my all RAM's 8 GB RAM but useabble 6 GB.

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‎05-25-2018 11:55 AM

HP Recommended

@nailtlgl,

Installed RAM never equals useable RAM.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎05-30-2018 07:17 AM

HP Recommended

But ı plug my old CPU and see 9GB RAM. But new CPU doesnt do that. Can u help me for that lastest BIOS update pls. ı upgraded perfectly 5.19 version. But I cant upgrade 6.18 version. Error saying wrong BIOS.

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‎05-30-2018 02:04 PM - edited ‎05-30-2018 02:09 PM

HP Recommended

@nailtlgl,

The install notes finding an improper BIOS based on the simple fact that 6.18 was never issued for WIN 10. The 6.19 ROM paq doe not fix any RAM issues. Because I sense total disagreement, I am sending the complete explaination of the ROM paq.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎06-01-2018 01:59 PM

HP Recommended
@nailtlgl wrote:

Becouse I upgrade RAM. BIOS sees all RAM's but Not 8 Gb.

Saying have 6 Gb RAM.

But system see my all RAM's 8 GB RAM but usable 6 GB.

In your other question, you state that you have THREE sticks of RAM, not FOUR, namely two 2GB and one 4GB.

 

Be sure to put the two 2GB sticks into the two "black" RAM slots, to get "dual channel" operation.

 

If you [wrongly] put one 2GB stick and one 4GB stick into the two "black" RAM slots, only 2GB per stick will be usable.

Thus, 2/actual plus 2/usable plus 2/actual gives you 6GB.

 

Either purchase another, matching, 4GB stick, or exchange the one 4GB stick for two 2GB sticks.

 

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