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‎12-08-2019 06:59 PM - edited ‎12-08-2019 07:00 PM

HP Recommended
Product: Pavilion TouchSmart 23
Operating System: Microsoft Windows 8.1 (64-bit)

My problem is when I go to power up the 23 the light on the power button cuts on but then after a 1 or 2 seconds it cuts off. I’m not using the original power supply, so I was think it maybe that. I’m using a power cord with an output of 15v. Not sure if it doesn’t have enough power to actually sustain the power needed of the 23.

1 REPLY 1

‎12-09-2019 03:02 AM

HP Recommended

Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

 

However loosely speaking...

Power Supply

External 90W (100V-240V)
  • Total wattage: 90W
  • Nominal input voltage range: 100-240V (50-60Hz)
  • Dimensions: 134 mm x 58 mm x 31 mm (5.2 x 2.2 x 1.2 inches)
  • Output voltage: 19.5V
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