Hp Pavillion Ssd screw caused sparks on motherboard

[Posum]

I got a new HP Pavilion Desktop. I wanted to change the SSD with another one that I was using on my previous desktop. I have disassembled the screw and it dropped on to the motherboard and I ve seen spark for less than a half second. The computer was absolutely closed. After that accident when I press the switch the computer doesn't start. It is like it is not getting any power. But when I insert the power cable I can observe some lights on the RTX3060. I also got power on ethernet lights in the back.

My question is that, 

Isn't the screw painting nonconductive?

Do I have any chance with the guarantee? 

It might be that the power unit has some issues or the motherboard is dead.

Thanks for any information.

Kind regards,

Posum

[Paul_Tikkanen · Accepted solution]

Hi:

This is a peer-to-peer forum.  We don't work for or represent HP.

Any HP desktop PC service manual I have ever come across tells you to unplug the PC before working inside of it, such as this one, so I doubt you will be covered by the warranty.

Upgrading and Servicing Guide (EMEA with shipping label) (hp.com)

ACHTUNG

Öffnen Sie nie die PC-Abdeckung, wenn das Netzkabel angeschlossen oder der Computer eingeschaltet ist.

Sie könnten Ihren Computer beschädigen oder von den sich drehenden Lüfterblättern verletzt werden.

I recommend that you contact HP support for assistance.

I hope that whatever the problem is that it doesn't cost you a lot of money to fix it.

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