-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Hp h8-1020 not recognising my new rtx 2060ko

Create an account on the HP Community to personalize your profile and ask a question
04-29-2020 11:12 AM
A few more details,
It currently has an upgraded 500w power supply, 16gigs of ram, and radeon r9 200 series graphics card.
here is the added challenge, I cant get into the bios for the life of me. Mash escape all startup like you just wasted a bunch of money. I am trying to source out a ps2 keyboard to see if my bios just doesnt like this usb keyboard.
I am aware that it could be possible that a bios update might solve the problem but i havent had any luck finding a bios update.
any help would be amazing.
04-29-2020 06:06 PM
You will need to answer the following questions.
1) Boot environment, is it BIOS (Legacy) or is it UEFI..... test program
2) The original GPU was the HD 6570 (Legacy) circa 2011
3) You added a UEFI GPU card, the R9 200 series (unspecified) initial circa 2013
The only HP BIOS is for WIN 7 (that was the original OS)
7.16 Rev. A | 2.9 MB | Feb 6, 2012 |
That can not be upgraded to the newer UEFI.
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.