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‎05-13-2025 04:56 PM - edited ‎05-14-2025 10:29 AM

HP Recommended

can the drivers be uninstalled? I have an hp omen 35l specifically the one that comes with a 8500g cpu and an rx7600 with a 850w psu but when I go into safe mode to delete the amd drivers to install nvidia drivers it doesn’t let me login and then I have reset the pc since it doesn’t let you leave safe mode can someone help

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‎05-14-2025 02:26 PM - edited ‎05-14-2025 03:48 PM

HP Recommended

Greetings @Javier58 

 

Welcome back to the Forum.

 

Are you using DDU? You don't have to. You can do the display driver modification in Windows sans safe mode using Control Panel>Program and Features.

 

Disconnect the PC from the network to stop a WU AMD graphics driver reinstallation when not using safe mode.

 

I do use DDU but it is not necessary in most situations. I would use DDU in your instance since you are going from AMD to Nvidia.

 

I've never seen safe mode behavior similar to what you are experiencing. I can enter safe mode without problems using the WinRE.

 

Is safe mode asking for a BitLocker recovery key?

 

Disable BitLocker in Control Panel>Device Encryption. I don't use BitLocker.

 

Try safe mode again.

 

Regards

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