cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 0 0 0
Message 1 of 2
327
Flag Post

Hp pc wont read dvd

HP Recommended
HP Compaq dc7600 Small Form Factor
Microsoft Windows 7 (32-bit)

My pc reads cds but not dvds. I do believe that it should read dvds since it says on the optical disk drive dvd rom. Is it the drivers or what. I dont think that its the drivers since driverbooster says that they are up to date. Thanks!

1 REPLY 1
Highlighted
Level 15
Level 15
10,038 10,034 942 2,747
Message 2 of 2
Flag Post
HP Recommended

That PC has many options available.

 

To give a good explanation,  post the make and model number of the drive, it would be most helpful to give a meaningful answer.

BTW: even if the drive was DVD capable, it must be rather old, if the original drive and the DVD portion might have failed. 

Please post the DVD drive make and model for a clear solution.






I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the thumbs up to give Kudos! " >.

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation