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- Hp prodesk 600 g4 mini not recognizing cpu: i7-9700

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02-16-2024 01:41 PM
Operating System: Microsoft Windows 11
Hello, i recently aqcuired an i7-9700 and figured I'de try and upgrade my HP prodesk 600 g4 mini with it. but I am getting 3 red light beeps followed by 5 whitelight beeps, appearantly it's
not recognizing the cpu. Any help would be much appriciated
Best regards Tarrris
1 REPLY 1
02-16-2024 01:50 PM
Hi:
The model series only supports the Intel 8th generation core processors which is why the i7-9700 won't work.
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