• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-01-2023 06:51 AM - last edited on ‎11-06-2023 10:19 AM by Retired

HP Recommended
Product: HP X24c Gaming Monitor

I have a problem with my HP X24c monitor, when there is no display(the computer is off) and the monitor is connected to power, it makes this buzzing/whining sound from the top.

With the display off the indicator light is red and it makes the high pitched whining noise, when I press the button to turn on the monitor(PC is off) the light turns white and the noise is louder.

The only way to stop this is to disconnect the power cable.

 

I'm overall satisfied with the monitor it's quality is amazing, this is it's only problem. So I'm wondering whether to return it, ask to get it exchange or what am I supposed to do?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-01-2023 06:01 PM

HP Recommended

I figured it out, there is a option "power on recall" in the monitor menu under the option "power" turn that off and it won't buzz.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-01-2023 06:01 PM

HP Recommended

I figured it out, there is a option "power on recall" in the monitor menu under the option "power" turn that off and it won't buzz.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.