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VERMA0071
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Message 1 of 5
536
Flag Post

I HAVE LOST MY KEYBOARD AND MOUSE DONGLE

HP Recommended
HP 20-c419in ALL-in-one
Microsoft Windows 10 (64-bit)

I HAVE LOST MY KEYBORD MOUSE DONGLE THAT I GOT WITH THE PC

 

PC PRODUCT NAME ; HP 20-c419inALL-in-one

PC SERIAL NUMBER ; [personal info removed]

 

PRODUCT NAME ; KEYBOARD

MODEL NUMBER ; HSAP003K

 

PRODUCT NAME ; MOUSE

MODEL NUMBER ; HSA-P003M

 

PRODUCT NAME ; DONGLE

MODEL NUMBER ; HSA-P001D

 

 I REQUEST U TO SOLVE Y PROBLEM AS SOON AS POSSIBLE BECAUSE MY KEYBOARD AND MOUSE ARE NOT WORKING  

 

4 REPLIES 4
VERMA0071
Author
New member
3 2 0 0
Message 2 of 5
Flag Post
HP Recommended

PLEASE SOLVE MY BROBLEM AS SOON AS POSSIBLE. AS THE MOUSE AND KEYBOARD ARE NOT WORKING. BECAUSE OF THIS I CAN'T USE MY PC

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Prométhée
Level 16
10,737 10,591 1,103 3,572
Message 3 of 5
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HP Recommended

Hello
unfortunately in most cases you cannot replace it
you may be wasting time and money on something that will not work
You can find a keyboard / mouse kit, for not too expensive

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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
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VERMA0071
Author
New member
3 2 0 0
Message 4 of 5
Flag Post
HP Recommended

CAN I GET SAME KIND OF HP WIRELESS KEYBOARD AND MOUSE. IN HP STORE.

PLEASE TELL

 

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Prométhée
Level 16
10,737 10,591 1,103 3,572
Message 5 of 5
Flag Post
HP Recommended

See what's available in your country.
but you can buy practically anything you want
not obliged to have the same if you change everything, there are more or less expensive, more or less practical etc.

 

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
------------------------------------------------------------------------------------------------------------
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