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HP Recommended

HEY I HAVE HP  KEYBOARD AND MOUSE (WIRELESS) BUT I HAVE LOSTED MY USB RECEIVER SO THAT I CANT USE MT KEYBOARD AND MOUSE      p/n : 4SC12PA#ACJ ,,    MODEL OF KEYBOARD : CK-440G   ,,      MODEL FOR MOUSE:CM-891G,,, RATING :DC1.5V----3MA 

1 REPLY 1
HP Recommended

@ADITYA191,

 

Welcome to our HP Community forum!

 

Hi there! Sorry to hear about the lost receiver issue.  Unfortunately, wireless keyboards and mice like your HP CK-440G and CM-891G models use a dedicated receiver that is uniquely paired at the factory. Replacing just the USB receiver isn’t typically possible unless you can obtain a replacement directly from HP with the original pairing.

 

Here’s what you can try:

 

  1. Contact HP Support in India: Provide them with your keyboard and mouse's details (P/N and model). If they have spare receivers or can pair a new one for your devices, they’ll guide you on the process.

  2. Consider a Universal Receiver (not guaranteed): Some brands offer universal USB receivers (like Logitech's Unifying Receiver), but they usually don’t work with HP products unless explicitly compatible. It’s worth checking with HP first.

  3. Replacement Option: If a new receiver isn’t available, you might need to look for a complete new keyboard and mouse combo.

 

Good luck, and let us know how it goes!

 

Kind Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.