• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Z2 Tower G9 Workstation Desktop PC (4Y0H8AV)
Microsoft Windows 11

I have just purchased HP Z2 Tower G9 Tower PC to replace a HP Envy Pavilion PC. 

 

With the Pavilion I was able to put it into standby so it was not switched off and "came alive" at the touch of the mouse.

 

I can only switch off the HP Z2 Tower.

 

I would be grateful for any help.

1 REPLY 1
HP Recommended

hi

sleep issues are often because of the graphics driver, check to start, driver update

then see the different manipulations to be carried out in the event of a problem:

Sleep and Hibernate issues in Windows 10

https://support.hp.com/us-en/product/hp-z2-tower-g9-workstation-desktop-pc/2100987204/model/21009872...

 intel graphic so try this one

 

Intel Graphics Driver

 

 

30.0.101.1273 Rev.A-DCH624.2 MBApr 10, 2022Download

 

but if amd

AMD Radeon Pro Graphics Driver and Control Panel

 

 

22.20.16.00 Rev.A-DCH683.3 MBSep 10, 2022Download

 

https://support.hp.com/us-en/drivers/selfservice/hp-z2-tower-g9-workstation-desktop-pc/2100987204/mo...

check all drivers while you are there

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.