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rljones4252
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I am trying to replace a bad motherboard with a new one

HP ENVY All-in-One model 27-p014
Microsoft Windows 10 (64-bit)

I can't see how to get the motherboard out, it has a bezel that covers two or three screws holding the motherboard in, I don't see how to get the bezel off or out of the way.

 

Russ 

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savvy2
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I am trying to replace a bad motherboard with a new one

top brand and models of PC have full service manuals, cheaper ones, non or weak, (as in only users manual)

a full blown desktop or workstation has real manuals as  a rule of thumb.

but on AIO PCs, cheap , facts are lacking in books at any OEM.

youtube is best for cheap PCs, us that , read or search "disassembly hp 27-P014"

no photos posted by you showing how far you got,  I cant imagine this,

real name is here, as is your support page at HP.com

HP ENVY All-in-One - 27-p014  (hp pages are hard to navigate, no lie)

but here, found it. I think, (Envy TOUCH)?

https://support.hp.com/us-en/product/hp-envy-27-p000-all-in-one-desktop-pc-series-touch/8499712/manu...

i see 1 service guide there,  do you?

it is 16 pages, if you remove the non English pages, it's like 3, and near useless. (hdd out, ram out, zero)

https://www.youtube.com/watch?v=_ZWb9bFCb1w

this is not P000 above

but this is.

https://www.youtube.com/watch?v=Ht6_-B4ifKc 

 

not sure what bezzel you see, use photos, so we can see, as we are blind until you unblind the helper.

but these PCs are like sandwich,  1 layer at a time,  or you will not get far

if you worked laptops you'd know all about this....

 

here is my youtube link, i do not want to watch all Ads for you so,... did not .

https://www.youtube.com/results?search_query=+hp-envy-27-p014+all-in-one-desktop++disassembly

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I am not HP, and I am fully retired since 2009 from this industry. older than dirt,
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