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- HP Community
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- Desktop Hardware and Upgrade Questions
- I am trying to replace a bad motherboard with a new one

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11-22-2019 06:47 AM
I can't see how to get the motherboard out, it has a bezel that covers two or three screws holding the motherboard in, I don't see how to get the bezel off or out of the way.
Russ
11-22-2019 07:40 AM
top brand and models of PC have full service manuals, cheaper ones, non or weak, (as in only users manual)
a full blown desktop or workstation has real manuals as a rule of thumb.
but on AIO PCs, cheap , facts are lacking in books at any OEM.
youtube is best for cheap PCs, us that , read or search "disassembly hp 27-P014"
no photos posted by you showing how far you got, I cant imagine this,
real name is here, as is your support page at HP.com
HP ENVY All-in-One - 27-p014 (hp pages are hard to navigate, no lie)
but here, found it. I think, (Envy TOUCH)?
i see 1 service guide there, do you?
it is 16 pages, if you remove the non English pages, it's like 3, and near useless. (hdd out, ram out, zero)
https://www.youtube.com/watch?v=_ZWb9bFCb1w
this is not P000 above
but this is.
https://www.youtube.com/watch?v=Ht6_-B4ifKc
not sure what bezzel you see, use photos, so we can see, as we are blind until you unblind the helper.
but these PCs are like sandwich, 1 layer at a time, or you will not get far
if you worked laptops you'd know all about this....
here is my youtube link, i do not want to watch all Ads for you so,... did not .
https://www.youtube.com/results?search_query=+hp-envy-27-p014+all-in-one-desktop++disassembly