• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Example: hpw2207

When I turn my hpw2207bon it says it going to sleep

2 REPLIES 2
HP Recommended

Something does not make sense.   Can you post a picture of the connection you  are trying to make?

 

I am guessing you have a windows app like hyperterminal that connects through a port to your modem.

Connecting an external monitor to your system the monitor will go to sleep unless you tell windows you have a second monitor.

 

Also, there is the possibility that the port (hdmi, dvi, vga) you plugged the external monitor into is not functioning.  If you have a video card then frequently you need to use the video port on the card and not the one that is built onto the motherboard.

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

@Babygirl7 -- after a few minutes of NOT getting any "video-input" from any computer, your monitor will enter that "low-power-sleep" mode. 

 

Does your monitor have multiple video-inputs? (VGA? DVI? HDMI?)

In that case, you need to select which of those inputs is to be the "active" input.

If the monitor is "listening" to the "wrong" input, it will "sleep".

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.