I can't find my serial number! Hp pavilion 23 all in one.

[Orionsbelt007]

I can't find the serial number! Where the heck is it!?

[Paul_Tikkanen · Accepted solution]

I would have no idea but if your PC is working you can run this command to find out what your PC's serial number is:

Run the Windows command prompt as administrator.

Type: wmic bios get serialnumber and press Enter and Windows should provide you with the serial number of your PC.

There's also this link from HP which provides information on how to find your PC's serial number:

Find product and serial numbers for HP PCs, printers, and accessories | HP® Support

[Orionsbelt007]

Unfortunately, I need to replace the motherboard because it is damaged, and the computer won't start. Going through software isn't an option.

[Paul_Tikkanen]

The link I posted has info under the AIO PC section has physical places as to where to look for the serial number.

[Orionsbelt007]

I don't have the box, as it is second hand. The back casing has no info, and the pull card doesn't have it either. 

[Orionsbelt007]

Turns out my serial number was covered up by a bunch of dust and dirt, got it cleaned out and it worked like a charm

[Paul_Tikkanen]

Glad you were able to find the serial number.