• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

I ordered more memory for the computer since it only has 8g Ram and I can't find the slot to add the additional 8g of memory. Please help

Thanks

Tara Woolbright

Device name Tara-HP-Desktop
Processor AMD Ryzen 3 3250U with Radeon Graphics 2.60 GHz
Installed RAM 8.00 GB (5.92 GB usable)
Device ID D251E8C4-8CDA-4B49-A41C-E6CB761F49D2
Product ID 00325-97246-01628-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points

1 REPLY 1
HP Recommended

Hi:

 

According to the service manual on your PC's support page, one memory slot is kind of on top of the other.

 

HP All-in-One - 22-df0023w Manuals | HP® Customer Support

 

See chapter 4, page 19.

 

You can also see if this video is of help to you...

 

Removing & Replacing Parts | HP 22, 24 and 27 All-in-One PCs | HP Computer Service | @HPSupport - Yo...

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.