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HP Recommended
HP Z620 Workstation
Microsoft Windows 10 (64-bit)

I had 16 = 4 x 4 GB RAM shown as 12GB rather than 16GB

 

hp Z620 workstation

 

after replaced with 16 GB x 4 = 64GB now shows 48GB

 

found the problematic slot - by trial and error, is the second black from the rear - nearest the processor...

 

what can do to fix it????

 

Ram done in slots: 1, 5, 2, 6 now is;

"
If you're able to run msinfo32 (save as NFO)
"

OK see shots
Is it safe to post the file nfo from msinfo32... where & how to post it, here???

Memory_slots.jpg

Screenshot 2024-02-28 113448.png

 

Screenshot 2024-02-28 112938.png

3 REPLIES 3
HP Recommended

hp z620 error ram64gb.jpg

 

well

what can do to fix it????

 

HP Recommended

Ram OK at 64GB 100% = 4 x 16GB

Well, let the hp z620 PC in this Ram setup, 64gb=4x16gb - even not an ideal Ram order?

HP Recommended
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