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‎06-21-2024 02:09 AM

HP Recommended
Product: HP Compaq dc7100 Base Model Small Form Factor PC
Operating System: Microsoft Windows XP

My PC won't give signal to monitor. The fans are spinning, and I hear 5 beeps, but the screen remains black. Help me with my computer please.

Category:
1 REPLY 1

‎06-21-2024 06:02 AM

HP Recommended

Here is the manual for that model

http://h10032.www1.hp.com/ctg/Manual/c00189283.pdf

On page A16 is the beep code - and the recommended steps.

Red Power LED flashes five times, once every second, followed by a two second pause

Recommended Action

Pre-video memory error

1. Reseat DIMMs. Power on the system.
2. Replace DIMMs one at a time to isolate the faulty module.
3. Replace third-party memory with HP memory.
4. Replace the system board.


I'm not an HP employee.
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