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HP Recommended
I have a HP Victus 15L TG02-0005in Desktop. (it only has one SSD port)
I purchased RAM and SSD from Amazon through this site: HP HP Victus 15L TG02-0005in RAM & SSD Upgrades
The Ram worked wonderfully (Crucial Pro 32GB Kit (16GBx2) DDR4-3200 UDIMM)
However the SSD: Crucial P3 Plus 2TB PCIe M.2 2280 SSD did not work
The Desktop had a 3F0 error and didn't recognize the SSD at all.
After exploring some options I updated all BIOS and firmware with HP support assistant. So it may well be that the shipped SSD was defective so I returned it.
I do want to upgrade with a 2TB SSD (so looking to replace the 512 SSD it came with), I purchased the P3 plus because it was within my budget range.
Please help me understand if purchasing a new SSD from the suggested Crucial link?
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

To boot from the W11 USB flash drive, turn on or restart the PC.

 

Immediately tap the ESC key to get the menu of options.


Select the F9 boot options menu and from that, select the USB W11 installation flash drive and press the Enter key.

 

The PC should boot from the flash drive.

 

I have zipped up and attached the Intel storage controller drivers your PC needs below for Windows to find the drive.

 

Unzip and copy all of the files in the folder in the attachment to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the Windows installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

If Windows still can't find the drive, uncheck the box to include the compatible driver and try any of the ones listed.

 

Click Next, and Windows should install.

View solution in original post

7 REPLIES 7
HP Recommended

The Crucial P3+2 TB NVMe SSD should have worked fine.

 

Amazon.in: Buy Crucial P3 Plus 2TB PCIe 4.0 3D NAND NVMe M.2 SSD, up to 5000MB/s - CT2000P3PSSD8 Onl...

 

You are aware that you have to install Windows on the new P3 drive, correct?

 

You also have to load the Intel storage controller drivers so Windows can find the drive on PC's with Intel 11th > 13th generation core processors and your PC has an Intel 12th gen.

HP Recommended

Thank you.

I did create a Windows 11 boot up USB, and I have installed all updated drivers as suggested by the HP support assistant on my Deskop.

Sorry I am not so tech savvy but what other Intel storage controller drivers software must I install before I swap out the old 512 ssd to install the 2tb ssd, as there is only one slot.

Your answer was helpful, thank you again, but if there is any further way to explain or elaborate please help.

 

HP Recommended

You're very welcome.

 

To boot from the W11 USB flash drive, turn on or restart the PC.

 

Immediately tap the ESC key to get the menu of options.


Select the F9 boot options menu and from that, select the USB W11 installation flash drive and press the Enter key.

 

The PC should boot from the flash drive.

 

I have zipped up and attached the Intel storage controller drivers your PC needs below for Windows to find the drive.

 

Unzip and copy all of the files in the folder in the attachment to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the Windows installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

If Windows still can't find the drive, uncheck the box to include the compatible driver and try any of the ones listed.

 

Click Next, and Windows should install.

HP Recommended

Thank you so much, I will be buying the p3plus ssd in the coming week and will try this out. Joy!

HP Recommended

Anytime.

 

Glad to have been of assistance.

HP Recommended

This worked! The very intel driver that you posted was the solution! I didn't find it anywhere else, as soon as I installed it the new SSD was recognized and windows 11 installed smoothly!

Thank you so much again! Joy!

HP Recommended

You're very welcome.

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