I have a, "HP Pavilion Desktop - 510-p051la", that has got a faulty Video graphics card.

[Kev-A_55]

I need help to find replacement AMD radeon R5 330 IG DDR3 card.  part No. HP 806650-001.

Having trouble finding this OEM card online.  Or... can I replace with non genuine alternative card, comments please.

[Paul_Tikkanen]

Hi:

There's one for sale at the link below if you don't mind getting a used but tested and working card.

AMD 806650-001 Radeon R5 330 Aries-V1 2GB DDR3 Switchable Video Card | eBay

Otherwise, you should be able to install a card that will work with a 180W power supply such as a Nvidia GT 710, GT 730 or GT 1030.

[Kev-A_55]

Hi Paul,  Thanks for you reply,

And yes, I know about the eBay options but I thought I can get one in Australia first.

I do have a Nividia GT 730 card that I can remove and try, from an old W7 pc that I retired 3 years ago.

However, I did look at getting a alternative video card from a local PC repair shop, but they told me that HP systems won’t work with non OEM cards, because HP configure there PC’s that way.

Q: You seem confident that the other cards that you mentioned will work on my mother board, should I try that first ?
Thanks, Kevin

[Paul_Tikkanen]

You're very welcome, Kevin.

The AMD card I posted for you indicates that it is located in Girraween, New South Wales, Australia

The info you got from the shop is for the older HP PC's where only proprietary cards manufactured for HP would work.

That restriction hasn't been around for at least 15 years now.

You just have to make sure that when you have a PC from 2011 - 2012 or older, that you use a legacy video card that is supported by the PC's legacy BIOS.  In a PC like that, none of the 3 cards I posted would work.  Even the AMD card that is currently installed in your PC wouldn't work in an older HP PC make around that period or earlier.

According to the specs for your PC, it was released to market in 2016.

HP Pavilion Desktop - 510-p051a PC Product Specifications | HP® Customer Support

Your PC has a UEFI BIOS and should be able to support any newer brand video card that would work with a 180W power supply.

The 3 cards I mentioned should meet both requirements.

They work with a UEFI BIOS, and the GT 710 has a 19W power draw, the GT 730, a 38W power draw, and the GT 1030, a 30 W power draw.

Since you already have a GT 730 available at no cost, I suggest you try that one first.

If it works, your problem is solved, and you would have a better performing video card than the one currently installed.

Below is the link to the service manual.

Upgrading and Servicing Guide (EMEA with shipping label) (hp.com)

[Kev-A_55]

Hi Paul,  Got all that detailed information, and thank you so much.  Sorry I’m slow replying as I do shift work and travel overnight.  However I’m so glad you confirmed that my 2016 PC  will adapt to other video cards, and I will be installing my GT 730 card on Saturday, and will send you feedback on how that goes.

Again your support is very informative and helpful.  Kind Regards Kevin

[Paul_Tikkanen]

You're very welcome, Kevin.

Looking forward to reading the results of your PC's video card upgrade project.

Cheers,

Paul

[Kev-A_55]

Hi Paul,

My attempt to install my spare  Nividia GT 730 card was unsuccessful, although it may have worked if I could physically fit the GPU on the mother board.

Seems to be many types and sizes of the GT 730 cards, however my card has a  large heat sink instead of a fan ( Model name GV-N730SL-2GL ) Your idea was good, but wouldn't fit.

I'm still currently plugged into the motherboards integrated video port and works fine, but would still like to fit a better GPU to support my Photo/Movie editing software,..do you have other suggestions.

Kind Thanks, Kevin

[Paul_Tikkanen]

Hi, Kevin:

That is unfortunate.

I like the fanless cards myself.

That must have been one whopping heatsink!

I have a Zotac GT 730 fanless card and the heat sink is rather small.

It looks like this one.  Mine is the 4 GB model.

ZOTAC NVIDIA GT 730 2GB 64 BIT DDR3 PCI-E EXPRESS VIDEO GRAPICS CARD ZONE EDITON | eBay

They also make a GT 710 like that which I bought used a couple of weeks ago for a Dell Optiplex 3020 desktop PC.

Looks like this one (but I only paid $25 for mine).

ZOTAC GEFORCE GT 710 1GB DDR3 ZT-71304-20L GRAPHICS CARD | eBay

Otherwise, you can opt for either of these cards with a fan and they should fit with no problem.

I have a fanless GT 1030 made by EVGA but that heatsink is rather large and you would probably encounter the same issue.

The GT 1030 2 GB with fan would be your best bet for performance and low wattage, but it will also cost the most money.

[Kev-A_55]

Hi Paul,

Thanks for your other solutions, was a bugger my (GT 730 with Monster sink ) wouldn't fit.

I will look at your other solutions you listed and will try and get one locally first, before going online.

On a personal note, I find your help extremely rewarding, my experience from HP support talking to a ROBOT is very frustrating.

NOTE:  for your information see images attached of the AMB R5 330 (OEM) v NVIDIA GT 730 that wouldn't fit

[Paul_Tikkanen]

You're very welcome.

Yes, I can see the huge difference in the width.

So, it appears you may have to use a graphics card with a fan.

The question is...how much you want to spend.

This would be the best card you can install for the power supply your PC has but, in my opinion, it is rather expensive ($99 USD) new.

You can see that it is not very wide and should have no problem fitting.

Zotac GeForce GT 1030 Graphics Card NVIDIA GT 1030 2GB GDDR5 64bit Base Clock 1227MHz Boost Clock 14...

This one is considerably less expensive, is fanless, and does not appear to have a gargantuan heat sink at all.

MSI nVidia Geforce GT 710 2GB LP Low Profile VGA Card GDDR3 2560x1600 1xHDMI 1xDVI PCIE2.0x16 954 MH...

However performance wise, it is not quite as powerful as the one you have now.

GeForce GT 710 vs Radeon R5 330 OEM (hwbench.com)

The low 19W power draw is a plus and quiet fanless model is a plus.