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‎06-08-2025 02:14 AM

HP Recommended

It says media test failing check cable Boot device not found Install an operating system on your hard disk. But yesterday it was okay i was working with my pc.

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1 REPLY 1

‎06-08-2025 05:37 AM

HP Recommended

If the media test came from the Diagnostics routine, then the drive has failed and needs to be replaced which will also mean reinstalling the Windows OS and software.  

To verify that, run the Diagnostics routine using this method.

 

To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.

Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.

Report back with the results.  Also post the PC model number.


I'm not an HP employee.
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