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‎09-10-2020 02:47 AM

HP Recommended
Product: HP Classic Desktop Wireless Keyboard + Mouse J8F13AA#ACJ
Operating System: Microsoft Windows 10 (64-bit)

15997273223585934311324291945469.jpg

 I lost the USB receiver for HP Classic Desktop Wireless Keyboard + Mouse.. Can get a new one or anything which can sort out this problem so that I can Again use the keyboard and mouse again

1 REPLY 1

‎09-10-2020 02:21 PM - edited ‎09-10-2020 02:28 PM

HP Recommended

@Likhith01,

Aside from tearing apart the computer room, sending out search parties, it is just simpler to purchase s new keyboard and mouse. You cannot buy just a wireless receiver. Because every model of wireless mouse and keyboard has a different hardware ID. The receiver will work only if the hardware ID matches to the wireless keyboard and mouse. Try to find that particular mouse with dongle.

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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