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‎07-29-2024 05:47 PM

HP Recommended

My system info says that my pc will handle up to 16gb of RAM, but when I install the new RAM which is in the same specs, it won't boot up.

Category:
1 REPLY 1

‎08-01-2024 08:21 AM

HP Recommended

Hi @RolsTalley,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with upgrading ram on your PC.

To understand the issue and help you, please share the details listed below:

 

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

 

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Are you getting any error or is the PC not booting up?

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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