• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

HP Recommended
HP All-in-One - 24-e000ne

Hello HP Community,

 

I need help identifying the exact compatible replacement LED backlight strip for my HP All-in-One PC.

 

Computer details:
Model: HP 24-e000ne
Product number: 2BW92EA#ABV
Regulatory model: TPQ-C0322-24
LCD panel model: Samsung LT238HL02
HP part number previously identified: 935799-001

Original LED backlight strip details:
Manufacturer: EVERLIGHT
Strip marking: LBM238H1 304-Z-1(HF)(0)
Additional marking: SJM-1 94V-0
Measured length: approximately 525 mm
LED count: approximately 52 LEDs

I need the exact compatible replacement LED strip. The length, LED spacing, connector position and electrical specifications must match the original strip.

Could anyone confirm the original HP spare part number or provide a reliable supplier link for a compatible replacement?

I can provide photos of the original strip and its markings if required.

Thank you for your assistance.

Shifin Azees
2 REPLIES 2
HP Recommended

I need help identifying the exact compatible replacement LED backlight strip for my HP All-in-One PC.

Computer details:
Model: HP 24-e000ne
Regulatory model: TPQ-C0322-24
LCD panel model: Samsung LT238HL02
HP part number previously identified: 935799-001

Original LED backlight strip details:
Manufacturer: EVERLIGHT
Strip marking: LBM238H1 304-Z-1 HF 0
Additional marking: SJM-1 94V-0
Measured length: approximately 525 mm
LED count: approximately 52 LEDs

I need the exact compatible replacement LED strip. The length, LED spacing, connector position and electrical specifications must match the original strip.

Could anyone confirm the original HP spare part number or provide a reliable supplier link for a compatible replacement?

I can provide photos of the original strip and its markings if required.

Thank you for your assistance.

Shifin Azees
HP Recommended

Hi @8CC7240QXT 

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

Based on the information available, the LED backlight strip is not sold separately as an HP replacement part. HP generally supplies this component as part of the display assembly rather than as an individual service item.

 

To ensure you receive the correct replacement component for your specific system and LCD panel configuration, we recommend contacting your nearest authorized HP Service Center. The service team can verify the exact part required using the product information and serial number and advise on available replacement options.

 

You can locate an authorized service provider through HP Support or contact HP directly for parts assistance: https://support.hp.com/in-en/help/service-center

 

Take care and have an amazing day!

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->