Solved: I need the part number for my motherboard to replace it as ... - HP Support Community

dazorama · ‎06-06-2020

HI all, the power button snapped off the motherboard of my all in one desktop and its a good PC and wanted to replace the motherboard, I did try a repair myself as I have an electronics background but no joy. Does anyone know the exact model or part number for the motherbaord I need to replace it with? I have attached pictures

model 23f412ea product number G5Q25EA#ABU

wb2001 · ‎06-08-2020

@dazorama

721377-501 HP System Board (Motherboard)

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wb2001 · ‎06-06-2020

@dazorama,

The part number is listed at HP partsurfer. You might not like the answer:

https://www.memory4less.com/hp-computer-system-board-721377-501 cheapest so far

https://www.impactcomputers.com/721377-501.html

https://harddiskdirect.com/721377-501-hp-desktop-motherboard.html

What did the local shop say?

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

dazorama · ‎06-07-2020

Thank you WB2001! Very kind of you to look up some prices for me also! I am in the UK and the only motherboard I could find was £160 from china. I looked up the part number on HP Parts using the model and serial number and it showed an old motherboard nothing like the one I need, could you possibly reply with the part number so I can continue to keep an eye out for a working used one. The shop said it would cost a lot of money to replace the motherboard and it clearly will. The circuit track was damaged when the power button snapped off so there in nowhere I could solder it back on the correct side so tried the opposing side with a makeshift fix which didn't work. To be honest I think HP should fix it as its a design flaw! this PC has been well looked after by adults only so only normal pressure was applied to the power button when turning on or off yet it snapped anyways, shame it doesn't have a separate power board that I could just replace.

wb2001 · ‎06-08-2020

@dazorama

721377-501 HP System Board (Motherboard)

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

dazorama · ‎06-09-2020

Thank you so much for your help! much appreciated

I need the part number for my motherboard to replace it as power button is damaged

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