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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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Windows 11 Support Center.
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- I need to wipe past owners information and start over.
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02-16-2024 08:47 PM
I was given an hp pavillion desktop to replace my old one. I want to "erase" all past information from old owner and reset the computer to "as new" so I can download my information from One Drive. I don't know how to do a reset.
02-16-2024 09:00 PM
Its specs
https://support.hp.com/us-en/document/c05999927
You can perform a fresh install Windows 10 (or 11) using
Create Windows 10 installation media
or Windows 11
https://techcommunity.microsoft.com/t5/windows-11/how-to-download-windows-11-iso/m-p/3062471
You can also rebuild machine using Cloud Recovery Tools:
https://support.hp.com/us-en/document/ish_4511095-4511141-16
Regards
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