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‎02-16-2024 08:47 PM

HP Recommended
Product: HP Pavilion 590-p0066

I was given an hp pavillion desktop to replace my old one.  I want to "erase" all past information from old owner and reset the computer to "as new" so I can download my information from One Drive.  I don't know how to do a reset.

 

Category:
1 REPLY 1

‎02-16-2024 09:00 PM

HP Recommended

@mj1944 

 

Its specs

 

          https://support.hp.com/us-en/document/c05999927

 

You can perform a fresh install Windows 10 (or 11) using

 

         Create Windows 10 installation media

 

or Windows 11

 

          https://techcommunity.microsoft.com/t5/windows-11/how-to-download-windows-11-iso/m-p/3062471

 

You can also rebuild machine using Cloud Recovery Tools:

 

                https://support.hp.com/us-en/document/ish_4511095-4511141-16


Regards

 

        

BH
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