I want to add a memory card to my hp lapttop

[JustinO81]

How can I make the computer faster?

[Hawks_Eye]

Hi @JustinO81 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

I understand you would like to upgrade the RAM on your computer.

Sure, I'd be glad to assist you.

In order to check the upgrade specification, I need the product and serial number of your laptop; please share in a private message as they are confidential information.

Need help finding your product number? No worries! Check out this handy guide: 

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

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In the meantime, let us update your Windows using Windows Update and check the performance.

In Windows, search for and open Check for updates. If there are any available updates, they begin automatically.

After the updates install, restart your computer when prompted.

In the video link below you will see how to update drivers and software using Windows Update.

https://youtu.be/O-Ak18JwOW0

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If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

Take care, and have an amazing day!

Regards, 

Hawks_Eye