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- I want to file a complaint against an official authorized se...

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02-02-2023 02:09 PM - edited 02-02-2023 02:11 PM
Can anyone tell me what is the channel for me to file a complaint against an official service center which is authorized for HP warranty repair service
thanks
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02-02-2023 03:04 PM
Welcome to the HP Community Forum.
Filing complaints against a business, regardless of whether it is HP or another entity, is outside of our Community mission.
That said, I've forwarded a request that our Moderator team take a look...
Should there be a response, look for a message here before the agent uses other means to contact you.
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- Our Community is a peer-to-peer user group.
- We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
- Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
- The time frame (how long it takes) to receive a response from HP is not controlled by the Community.
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02-02-2023 03:04 PM
Welcome to the HP Community Forum.
Filing complaints against a business, regardless of whether it is HP or another entity, is outside of our Community mission.
That said, I've forwarded a request that our Moderator team take a look...
Should there be a response, look for a message here before the agent uses other means to contact you.
Request for Review – Please Read
A request has been submitted to our Community moderators for review and possible escalation of your question.
Worth Noting
- Our Community is a peer-to-peer user group.
- We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
- Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
- The time frame (how long it takes) to receive a response from HP is not controlled by the Community.
Important
- Do not contact phone or email posted in a public or private message from “new” members.
- Please do not post any personal information in the Community. We are a public resource.
02-02-2023 03:07 PM
thanks. I understand
I am asking for a channel for the complaint, not a resolution to the complaint itself since I do not feel it fair to bring this issue to BBB in name of HP, but apparently HP has some jurisdiction over its service partner
02-02-2023 03:22 PM
You are welcome.
Yeah, I get it... I don't know whether -- or to what extent -- HP has influence over authorized service center operations.
Good Luck.
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