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HP Recommended

I want my hard disk to be removed from my system and want it physically 

1 REPLY 1
HP Recommended

Greetings @Ch_Balaram 

 

Welcome to the HP Forum.

 

Opinions or troubleshooting suggestions in this response are provided independently. I am not employed by: HP, Inc. or the HP Forum.

 

Are you looking for DIY drive removal instructions? Or do you want HP to remove the drive? 

 

HP makes many different PCs. Disassembling various HP PCs to remove storage devices would vary.

 

Please ID the specific HP Product number for additional DIY drive removal assistance.

 

You would have to contact HP Support if you want HP to remove and replace the drive if the drive is faulty and your PC is in warranty.

 

I don't know if HP would return the faulty drive.

 

You should back up data (if possible) on the existing drive you would like to have returned to you prior to sending your PC to HP for warranty service.

 

Again, I don't think HP will return a defective component to the customer.

 

Have a local PC Tech remove the drive if you want to keep the drive.

 

Regards 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.