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- HP Community
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- Desktop Hardware and Upgrade Questions
- I want to upgrade my 24-e080na DESKTOP PC. Is a KINGSTON KC...

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03-05-2024 05:33 AM
I want to upgrade my 24-e080na ( from Originally fitted HD to a BRAND NEW KINGSTON KC600 1 TB SSD
Is this compatible, as I've read that, someone with exactly my problem has been told on this Forum by a hp employee that its not compatible.
I can get the SSD to "Side Load " ie plug the SSD ( With Windows 10 Loaded ) into A USB 3/ SATA SSD carrier & the PC WORKS FINE.
03-05-2024 10:52 AM
A KINGSTON KC600 2.5" SATA SSD is compatible with the Java-U motherboard in your AIO 24-e080na desktop PC.
You can clone the installed OS to the KINGSTON KC600 connected with a USB to SATA adapter and than replace the OEM legacy disk with it.
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03-08-2024 01:40 PM
HI ERICO
Thanks for your reply. Please let me explain my dilemma, I wanted to upgrade my AIO as it was running terribly slow. To that end I upgraded my system RAM to DDR4, All went well with this upgrade. At the same time of asking about the RAM upgrade, I asked about the HD, and whether I could upgrade the HD to SSD. I was told “ absolutely “ so I purchased the new KC600 1TB SSD. On reading the how to’s I was advised to CLONE I therefore downloaded the Mariam reflect home free 30 day trial. Unfortunately my wife at this time had to have extensive surgery, so this put pay to my attempting the clone, then the trial period lapsed. I was at this time advised to forsake the clone and try various different methods, non worked. At this time To Be Honest I was totally ready give in and hand it off to someone locally to complete the upgrade on my behalf. A guy gave all manner of guarantees on his ability then said he was having a problem and he needed to have a friend have a look. I then got a call to say he had been working on the project and he had been able to resolve the upgrade “ in a fashion?????” I therefore went to pickup the AIO & saw that my original HD was in a carrier bag, that he brought to his door. My BRAND NEW SSD it seems was installed in a 2.5” SATA CASE which had a usb3 Cable attached and he said that I had to plug in the USB3 into my AIO’s. USB3 port and the machine works great !!
This whole experience has cost me very nearly £400 and it’s obviously not what I want !! What I want is the SSD INSTALLED IN THE 2.5” CARRIER THAT I PURCHASED FOR THE INTENT & IT ALL FITTED WITHIN MY AIO.
So in a nutshell that’s where I’m at I’ve thrown £400 at a project that I was informed would be a simple job.
I’ve previously & since “MY UPGRADE” tried with the original HD installed tried to change the BIOS but with no success
anything that you can aid me with would be appreciated
regards bob
03-08-2024 05:37 PM - edited 03-08-2024 05:49 PM
It does sadden me to hear that someone who claimed to know what he was doing, abused your trust to get money from you.
If the OS on the original hdd was running with an noticeable delay or lag, cloning is not what would have helped.
Performing a new fresh installation of the OS would have been the best option. That is a matter of creating a USB installer and then physically installing the SSD in the PC.
Create Windows 10 Installation media. You will need a USB flash drive of 8-32GB for this.
Since you have the original HDD you have a copy of all of your important data.
The next step would be to plug in the USB flash drive and boot to it to install Windows. When asked for an activation key click on "skip or I don't have a key" for now.
The new installation will be such a performance boost that you won't believe it is the same PC.
Activating the OS will happen automatically the first time the PC is online because the motherboard will be recognized by the Windows licensing servers.
I will edit this shortly and provide a link to the Windows installation creation web page.
Done. See the link for Windows 10 installation media creation.
Post installation, check in the Device Manager to see if there were If there are any drivers that did not get installed.
You can find the required drivers at the HP driver & software download web document for you PC. See the hyperlink below.
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03-09-2024 04:31 AM
HI ERICO
Mant thanks for getting back to me.
Would, do you suggest remove the “TETHERED SSD FROM THE USB3 PORT “ Re-install the Original HD ( as this works fine ) then do as you say and create a new OS installer, or can I copy the OS that’s been installed onto my NEW SSD, ( I ASK THIS as the OS WINDOWS 10 that’s presently on the new SSD, SEEMS to have more apps n somehow just seems better, that my original Windows 10,OS )
Would I then ( If as I ask is feasible ) copy the OS that’s at present on my NEW SSD?
03-09-2024 08:43 AM
I suspect you had the work done by a shop because opening the all in one PC was not something you are comfortable with doing.
I would demand my money back from the business that did the previous "work" which was not what you asked to have done. I am basing that on what you have told me.
In the UK there are consumer action groups and government agencies who help to protect consumers from unscrupulous businesses that prey on a consumer's lack of technical knowledge.
Consumer Protection Helpline-Citizens Advice
Are you near Shaftesbury, England? There is a reputable shop there with the name of Adamant IT Computer Repairs. That shop can do the work for you. Call and explain what you went through with the other shop.
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03-10-2024 09:17 AM
HI ERICO
Regarding the opening up of the AIO case, On the contrary, in actual fact I opened up the case, and had it like that for quite some time, with the bottom plastic retaining lugs resting inside the case with the sides and top totally unsecured I ensured that the Monitor was Tilted fully back and it was actually as safe as houses, its actually like that now, as we speak in case anyone comes up with a fix for me.
What id like to know if you’ve got any idea is ! IF after following your previous instruction of Creating a windows 10 Installation Media onto a 8GB usb flash drive, Can I take out the SSD from the SATA Carrier- USB3 LEAD ( the SSD HAS ALREADY GOT THE WINDOWS 10 OS INSTALLED ON IT ) as is, it runs the computer but I’m unable to introduce this SSD & have it become a BOOTABLE DRIVE as I cannot ( with the SSD installed in a 2.5” carrier fitted into the the AIO’s Original HD BAY as I’m not at this point able to get into the BIOS on startup, I’ve tried all methods, pressing ESC, F2, F8,F10,DELETE. All after shutting down the pc & restarting and attempting each of the mentioned keys). Should I FORMAT the SSD then install it in the AIO & try to get into the BIOS.
Knowing nothing about the finer points of computer building I do have a notion that all my problems lie in the BOOT SEQUENCE, & EXACTLY HOW to configure the SSD as the BOOTABLE DRIVE.
Any suggestions you could throw into the hat would at least give me some alternative paths on which to tread.
Unfortunately I reside in BROUGHTON, PRESTON, and being NEW to the area am finding difficulty in finding a computer repairer near to my locale. The two guys who did the previous work were locally advertising, but worked from home.
03-10-2024 10:21 AM
SSD enclosure, not SATA carrier.
"Should I FORMAT the SSD then install it in the AIO "
If the Windows 10 installation in the USB SSD enclosure will boot to login, that means that it has been initialized.
You can remove the original HDD from the HDD cage and replace it with the 2.5" SSD that has the cloned OS in it. You can use velcro tape on the SSD and in the HDD cage to secure it.
If you do that and are ready to boot to Windows, press the power button and immediately tap the F9 key to enter the Boot options. That is where you can select the SSD as the boot disk. Once you have managed to boot to it let me know.
Do yourself a favor and leave the BIOS alone until you read up on it. If you enter it do not save any changes.
Do you have a friend who has some understanding of PCs?
"I do have a notion that all my problems lie in the BOOT SEQUENCE, & EXACTLY HOW to configure the SSD as the BOOTABLE DRIVE." Sorry, but your notion is off the mark.
You can plug in the Windows installation USB flash drive, power on and tap F9 and select the USB drive to create a fresh Windows installation.
That is actually your best option. You can connect the original disk to a SATA adapter and the PC via USB and transfer any important files to your fresh OS
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03-11-2024 08:12 AM
HI ERICO
Here's lies my problem ! When I Remove power, Then Remove the HD, Plug in the SSD, then put the monitor back in its temporary place, then plug back in the power cable, Turn on the Power Button whilst rapidly depressing the f9 Key ( or for that matter ESC,f1 f2,f3,f4,f5,f6,f7 f8,f10,f11, f12 delete, enter or any key whatsoever all I get is the BootMenu/Black Screen with ( along the bottom - press the ESC KEY for Startup Menu )
and at the Top left corner :
Processor type:
Processor speed :
L1/L2 Cache:
Memory SizeChannel A:
BIOS Revision/date:
So because I cannot get into the BIOS I'm totally stuck !!
03-11-2024 09:47 AM - edited 03-11-2024 09:49 AM
Did you or someone else put a password on the BIOS in the past?
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