• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP All-in-One - 24-e080na

I want to upgrade  my 24-e080na ( from Originally  fitted HD to a BRAND NEW KINGSTON KC600 1 TB SSD 

Is this compatible, as I've read that, someone with exactly my problem has been told on this Forum by a hp employee that its not compatible.

 I can get the SSD to "Side Load " ie plug the SSD ( With Windows 10 Loaded ) into A USB 3/ SATA SSD carrier & the PC WORKS FINE.

22 REPLIES 22
HP Recommended

A KINGSTON KC600 2.5" SATA SSD is compatible with the Java-U motherboard in your AIO 24-e080na desktop PC.

 

You can clone the installed OS to the KINGSTON KC600 connected with a USB to SATA adapter and than replace the OEM legacy disk with it.



I am volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

HI ERICO

   Thanks for your reply.   Please let me explain my dilemma, I wanted to upgrade my AIO  as it was running terribly slow.  To that end I upgraded my system RAM to DDR4, All went well with this upgrade.   At the same time of asking about the RAM upgrade, I asked about the HD, and whether I could upgrade the HD to SSD.  I  was told “ absolutely “ so I purchased the new KC600 1TB SSD.  On reading the how to’s I was advised to CLONE I therefore downloaded the Mariam reflect home free 30 day trial.  Unfortunately my wife at this time had to have extensive surgery, so this put pay to my attempting the clone, then the trial period lapsed.  I was at this time advised to forsake the clone and try various different methods, non worked.  At this time To Be Honest I was totally ready give in and hand it off to someone locally to complete the upgrade on my behalf.  A guy gave all manner of guarantees on his ability then said he was having a problem and he needed to have a friend have a look. I then got a call to say  he had been working on the project and he had been able to resolve the upgrade “ in a fashion?????”  I therefore went to pickup the AIO & saw that my original HD was in a carrier bag, that he brought to his door. My BRAND NEW SSD it seems was installed in a 2.5” SATA CASE which had a usb3 Cable attached and he said that I had to plug in the USB3 into my AIO’s. USB3 port and the machine works great !!

  This whole experience has cost me very nearly £400 and it’s obviously not what I want !!    What I want is the SSD INSTALLED IN THE 2.5” CARRIER THAT I PURCHASED FOR THE INTENT & IT ALL FITTED WITHIN MY AIO.

 

 So in a nutshell that’s where I’m at I’ve thrown £400 at a project that I was informed would be a simple job.

 I’ve previously & since “MY UPGRADE” tried with the original HD installed tried to change the BIOS but with no success

anything that you can aid me with would be appreciated

 

 regards bob

 

HP Recommended

It does sadden me to hear that someone who claimed to know what he was doing, abused your trust  to get money from you.

 

If the OS on the original hdd was running with an noticeable delay or lag, cloning is not what would have helped.

 

Performing a new fresh installation of the OS  would have been the best option.  That is a matter of creating a USB installer and then    physically installing the SSD in the PC.

 

Create Windows 10 Installation media. You will need a USB flash drive of 8-32GB for this.

https://support.microsoft.com/en-us/windows/create-installation-media-for-windows-99a58364-8c02-206f...

 

Since you have the original HDD you have a copy of all of your important data.

 

The next step would be to plug in the USB flash drive and boot to it to install Windows. When asked for an activation key click on "skip or I don't have a key" for now.

 

The new installation will be such a performance boost that you won't believe it is the same PC.

 

Activating the OS will happen automatically the first time the PC is online because the motherboard will be recognized by the Windows licensing servers.

 

I will edit this shortly and provide a link to the Windows installation creation web page.

Done. See the link for Windows 10 installation media creation.

 

Post installation, check in the Device Manager to see if there were If there are any drivers that did not get installed.

 

You can find the required drivers at the HP driver & software download web document for you PC.  See the hyperlink below.

https://support.hp.com/us-en/drivers/hp-24-e000-all-in-one-desktop-pc-series/model/19927635?sku=2WC7...



I am volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

HI ERICO

 

Mant thanks for getting back to me.

 

  Would, do you suggest remove the “TETHERED SSD FROM THE USB3 PORT “ Re-install the Original HD ( as this works fine ) then do as you say and create a new OS installer, or can I copy the  OS that’s been installed onto my NEW SSD, ( I ASK THIS as the OS WINDOWS 10 that’s presently on the new  SSD, SEEMS to have more apps n somehow just seems better, that my original Windows 10,OS )

 Would I then ( If as I ask is feasible ) copy the  OS that’s at present on my NEW SSD?

HP Recommended

I suspect you had the work done by a shop because opening the all in one PC was not something you are comfortable with doing.

 

I would demand my money back from the business that did the previous "work" which was not what you asked to have done. I am basing that on what you have told me.

 

In the UK there are consumer action groups and government agencies who help to protect consumers from unscrupulous businesses that prey on a consumer's lack of technical knowledge.

Consumer Rights-GOV.UK

 

Consumer Protection Helpline-Citizens Advice

 

Are you near Shaftesbury, England?  There is a reputable shop there with the name of Adamant IT Computer Repairs.  That shop can do the work for you. Call and explain what you went through with the other shop.

 

Adamant IT Computer Repairs

Address: 3B Salisbury St, Shaftesbury SP7 8EL, United Kingdom
Hours: Closed ⋅ Opens 10 AM Tue

 

 



I am volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

HI ERICO

 

Regarding the opening up of the AIO case, On the contrary, in actual fact I opened up the case, and had it like that for quite some time, with the bottom plastic retaining lugs resting inside the case with the sides and top totally unsecured I ensured that the Monitor was Tilted fully back and it was actually as safe as houses, its actually like that now, as we speak in case anyone comes up with a fix for me.

 

What id like to know if you’ve got any idea is ! IF  after following your previous instruction of Creating a windows 10 Installation Media onto a 8GB usb flash drive,   Can I take out the SSD from the SATA Carrier- USB3  LEAD  ( the SSD HAS ALREADY GOT THE WINDOWS 10 OS INSTALLED ON IT  ) as is, it runs the computer but I’m unable to introduce this SSD & have it become a BOOTABLE DRIVE as I cannot ( with the SSD installed in a 2.5” carrier fitted into the the AIO’s Original HD BAY as I’m not at this point able to get into the BIOS on startup, I’ve tried all methods, pressing ESC, F2, F8,F10,DELETE. All after shutting down the pc & restarting and attempting each of the mentioned keys).  Should I FORMAT the SSD then install it in the AIO & try to get into the BIOS.

  Knowing nothing about the finer points of computer building I do have a notion that all my problems lie in the BOOT SEQUENCE, & EXACTLY HOW to configure the SSD as the BOOTABLE DRIVE.

Any suggestions you could throw into the hat would at least give me some alternative paths on which to tread.

 

Unfortunately I reside in BROUGHTON, PRESTON, and being NEW to the area am finding difficulty in finding a computer repairer near to my locale.  The two guys who did the previous work were locally advertising, but worked from home.

HP Recommended

SSD enclosure, not SATA carrier.  

 

"Should I FORMAT the SSD then install it in the AIO " 

 

If the Windows 10 installation in the USB SSD enclosure will boot to login, that means that it has been initialized.

 

You can remove the original HDD from the HDD cage and replace it with the 2.5" SSD that has the cloned OS in it.  You can use velcro tape on the SSD and in the HDD cage to secure it. 

 

If you do that and are ready to boot to Windows, press the power button and immediately tap the F9 key to enter the Boot options. That is where you can select the SSD as the boot disk. Once you have managed to boot to it let me know.

 

Do yourself a favor and leave the BIOS alone until you read up on it. If you enter it do not save any changes.

 

Do you have a friend who has  some understanding of PCs? 

 

"I do have a notion that all my problems lie in the BOOT SEQUENCE, & EXACTLY HOW to configure the SSD as the BOOTABLE DRIVE."  Sorry, but your notion is off the mark.

 

You can plug in the Windows installation USB flash drive, power on and tap F9 and select the USB  drive to create a fresh Windows installation.

That is actually your best option.  You can connect the original disk to a SATA adapter and the PC via USB and transfer any important files to your fresh OS

 

 



I am volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

HI ERICO
Here's lies my problem  ! When I Remove power, Then Remove the HD, Plug in the SSD, then put the monitor back in its temporary  place, then plug back in the power cable, Turn on the Power Button whilst rapidly depressing the f9 Key ( or for that matter ESC,f1 f2,f3,f4,f5,f6,f7 f8,f10,f11, f12 delete, enter or any key  whatsoever  all I get is the BootMenu/Black Screen with ( along the bottom - press the ESC KEY for Startup Menu )
and at the Top left corner :
Processor type:
Processor speed :
L1/L2 Cache:
Memory  SizeChannel A:
BIOS Revision/date:

So because I cannot get into the BIOS I'm totally  stuck !!

1000010124.jpg

HP Recommended

Did you or someone else put a  password  on the BIOS in the past?

 



I am volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.